During this preview episode of I'm Only Human, Ami and Patrick uncover the true villains of Disney animated film Frozen and discuss the various ways that Elsa was set up for failure. This week's episode focuses upon high performance/high needs employees and the unique challenges and opportunities that these types of employees present. We explore tactics for ensuring that these employees retain focus and maximize their potential. We will also discuss how to know when these types of employees should be given free reign and when they should be limited or restrained as well as tactics for ensuring that every member of your workforce fulfills their highest potential.