One Take CEO Interviews

Pinnacle Performance Group CEO Leslie Holman on the Importance of Front Line Employees, and More


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In this One Take CEO Interview presented by Platinum Group, Leslie Holman, owner and CEO of Pinnacle Performance Group, discusses how her firm helps fill the gap that can often exist between front line employees and senior leadership, and how COVID-19 has helped narrow this gap.

In companies of all sizes, she says, “there is that common thread that success is bred through employees at all levels, and it's often that front line employee who has not been heard or listened to, or often sadly, not respected enough when it comes to how critically important they are in the success of the organization.”

Holman explains ways to identify such gaps and more importantly, how to translate or explain those findings to senior leadership. She also addresses other topics including how the healthy work/life balance and culture at her company helped it weather all of the challenges that have come up since the COVID-19 first flared up in March 2020.

About One Take CEO Interviews: These are frank, unedited, unscripted "one-take" discussions facing business owners and CEOs today from business leaders, for business leaders. In Season 1 (May 2020 to April 2021), 26 Minnesota CEOs shared their take on how best to lead during the Covid-19 pandemic and its unprecedented impact on their operations, and the economy. In Season 2 (April 2021 to Dec. 31, 2021), CEOs share how they're leading as the pandemic winds down, and how they plan to operate thereafter.  

One Take CEO Interviews are produced by award-winning journalist Dale Kurschner, who today serves as a strategic communication, crisis response and reputation management consultant with Platinum Group, Minnesota's most experienced firm helping business owners and leaders with extreme challenges ranging from rapid growth and acquisitions, to turnarounds and divestitures.

Guests are interviewed solely on the merit of the content they may provide; no funding or financial consideration is provided by the individuals and organizations featured on One Take CEO Interviews.

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One Take CEO InterviewsBy Dale Kurschner