Karl Falk, founder and CEO of Botdoc, is our featured guest on this episode, and he’s bringing tons of wisdom about how to pivot, hire the right people and play as a team. Karl, graduate of the United States Air Force Academy, is based in Denver, Colorado, where he and his global team develops technology to help organizations create a better experience for their customers. Karl gets candid about wins and failures and everything in between, so if you’re in the thick of growing your business, tune in!