Pivot2First

Pivot2First

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Pivot2First episodes

  • Episode 33: RecOps with Ben Abear

    RecOps is a new business function that's just now gaining traction in companies. We're familiar with RevOps and DevOps, and now RecOps is the new player on the block that's enabling companies to grow and sustain their recruiting operations. Jim explains how it's not just a policing function. It's a strategy function that constantly seeks to optimize the recruiting. Here are some of the topics covered in this conversation:

    • Who exactly is a RecOps leader and what do they do day to day?
    • Why companies need a RecOps leader and how they fit into a team of recruiter
    • Why you shouldn't be using hiring committees
    • How to get buy-in from executive leadership for RecOps
    • Why recruiters aren't necessarily the best RecOps managers
    • What to watch out for as a RecOps Manager
    • Show notes

      RecOps Collective: https://www.recopscollective.com/

      Special Guest: Ben Abear.

      31 min
    • Episode 31: Alex Marcus talks iCIMS and Challenges of HR Software

      Summary

      Mike Seidle and David Bernstein speak with Alex Marcus, the founder and CEO of Integral Recruiting Design, about the challenges and best practices of implementing and utilizing iCIMS. They discuss the importance of recruiting and hiring, the role of software in recruiting processes, and the impact of people and processes on technology. They also explore the complexity of recruiting and HR systems, the challenges of change management, and the integration of multiple systems. Throughout the conversation, Alex emphasizes the need for a holistic approach that considers both the technical and human aspects of implementing and optimizing iCIMS. In this conversation, Alex Marcus discusses the role of system administrators in managing HR software and the challenges they face. The conversation covers topics such as technical difficulties, the importance of system administrators, the multi-faceted nature of the role, and the role of system administrators in software adoption.

      Takeaways

      • Implementing and utilizing iCIMS requires a holistic approach that considers both the technical and human aspects of the process.
      • Recruiting and hiring are critical business processes that require careful attention and optimization.
      • The success of recruiting software depends on the effective utilization of the system and the alignment of processes and people.
      • Change management is essential in ensuring user adoption and maximizing the value of recruiting technology. System administrators play a crucial role in managing HR software and ensuring its effective use within organizations.
      • The role of system administrators goes beyond technical tasks and includes being an advisor, educator, consultant, and advocate for process improvement.
      • System administrators can provide valuable insights and guidance in the vendor selection process, as they have practical experience with different software platforms.
      • Links from the show:

        http://systemadmininsights.com/

        https://integralrecruiting.com/

        https://www.reinventingorganizations.com (book recommendation)

        Special Guest: Alex Marcus.

        46 min
      • Episode 32: Kevin Wheeler on the Future of Recruiting

        Mike Seidle interviews Kevin Wheeler, the author of Talent Acquisition Excellence. They discuss the impact of the pandemic on recruiting and the need for digital capabilities and analytics to improve recruitment. They also explore the slow adoption of technology in recruiting and the challenges recruiters face in becoming more strategic. Kevin emphasizes the importance of talent planning, analytics, and technology in recruiting and suggests that RPOs (Recruitment Process Outsourcing) can be a more cost-effective and efficient solution for many companies. He also recommends books like Talent Intelligence and The Fifth Discipline for further reading.

        Takeaways

        • The pandemic has forced recruiters to use technology more effectively and consider digital capabilities and analytics to improve recruitment.
        • Recruiters are often slow to adopt new technology due to a belief that it interferes with the people-to-people aspect of recruiting and a lack of quantitative and analytical skills.
        • There is a need for recruiters to shift from an administrative and reactive approach to a strategic and proactive approach, focusing on talent planning, analytics, and technology.
        • RPOs can be a cost-effective and efficient solution for many companies, leveraging technology and analytics to improve recruiting outcomes.
        • Recruiters should prioritize their job requisitions based on their criticality to the company and use technology to find and attract the right candidates.
        • The future of recruiting in corporate America may involve a shift towards recruiting as a service, with lightweight RPOs offering efficient and targeted recruiting solutions.
        • Buy Kevin's book, Talent Acquisition Excellence: Amazon link

          Subscribe to Kevin's newsletter her: Newsletter

          Special Guest: Kevin Wheeler.

          35 min
        • Episode 30: Denise Chaffin: the Human and AI in Recruiting

          Summary

          In this conversation, Mike Seidle and Denise Chaffin discuss the evolution of the recruiting industry and the rise of Recruitment as a Service (RAS). They explore the benefits and differences between RAS and traditional recruitment process outsourcing (RPO). The conversation also delves into the impact of AI on recruiting, including the use of AI tools for resume writing and the challenges of bias and compliance. They discuss the need for more comprehensive assessments of AI tools and platforms and the importance of trial periods to evaluate their effectiveness. The conversation explores various topics related to recruiting tools and the role of AI in the industry. It discusses the importance of trial periods and contracts, building trust in software, and the overwhelming number of tools available. The effectiveness of tools, the role of AI in recruiting, and the potential for bias in pattern recognition are also examined. The conversation emphasizes the human-centric nature of recruiting and the opportunities that arise in the field. It concludes with a discussion on developing a community for recruiters and the impactful book 'Never Split the Difference' and Denise's favorite movie 'The Wizard of Oz.

          Sections

          00:00 Introduction and Background
          03:12 Recruitment as a Service
          06:22 Benefits of Recruitment as a Service
          09:05 Evolution of the Recruiting Industry
          11:24 Impact of AI on Recruiting
          16:56 Incorporating AI into Recruitment Processes
          19:54 AI Tools for Resume Writing
          25:45 Concerns and Challenges with AI in Recruiting
          31:36 Compliance and Bias in AI
          35:50 Future of AI in Recruiting
          39:09 Assessing AI Tools and Platforms
          40:57 Trial Periods and Contracts
          41:30 Building Trust in Software
          42:28 The Overwhelming Number of Recruiting Tools
          43:24 The Effectiveness of Recruiting Tools
          44:24 The Role of AI in Recruiting Tools
          45:31 Pattern Recognition and Bias
          46:29 The Human-Centric Nature of Recruiting
          47:18 Opportunities in the Recruiting Field
          48:06 Developing a Community for Recruiters
          48:57 The Impactful Book: Never Split the Difference
          51:17 Favorite Movie: The Wizard of Oz

          Special Guest: Denise Chaffin.

          53 min
        • Episode 29: Kevin Walters, the "Diversity Chef"

          Kevin Walters, also known as the "Diversity Chef", talks about his experiences with helping companies better understand how to be more inclusive to achieve their diversity goals.

          Diversity and Inclusion shouldn't be just afterthoughts for leaders. Not being inclusive can cut you off from potential customers and turn away talent. Kevin gives some clear tips on first recognizing if your organization has a inclusion issue and then what are the first steps to fixing it.

          Special Guest: Kevin Walters.

          36 min
        • Episode 28: Chuck Young on Managing Your Talent

          Chuck young talk about what made him found Talent Agility X which focuses on helping organizations adopt innovative talent acquisition strategies and technologies for more agile engagement of highly skilled workers. Chuck explains why it's so important for companies to re-engage seasonal employees and past applicants. He talks about the 3 different talent pools and how employers can nurture their talent effectively.

          Special Guest: Chuck Young.

          34 min
        • Episode 26: Craig Fisher on Hiring Humans in the Age of AI

          Craig, Mike and David covers various topics related to recruiting, including the importance of understanding the candidate experience, the value of empathy mapping to undersstand candidates better, and the need for effective team structure and budget allocation in recruiting teams. Craig also discuss the power of grassroots marketing and the importance of not overlooking traditional marketing methods when looking for talent.

          Learn more about and buy Craig's new book at www.hiring-humans.com

          Special Guest: Craig Fisher.

          44 min
        • Episode 25: Jim Durbin: Job Boards, AI, and the Future of Recruitment Marketing

          Mike Seidle, David Bernstein, and Jim Durbin discuss recruitment marketing and the importance of building long-term capability in talent acquisition. Jim Durbin emphasizes the need to focus on what's in it for the client and to help them learn how to do it for themselves. He also stresses the importance of listening to vendors and understanding what they do, rather than just waiting for a pitch and a demo.

          In addition, Jim highlights the challenges that job boards are facing in terms of job postings and the changes in the model. Companies are trying to figure out if job postings are actually falling or if there is a new normal for it. The transition to cost per application and some of the changes that job boards have made in the last 18 months have been too much for some companies. There is also a need for HR tech departments to upskill in order to work with job boards effectively.

          The interview also touches on the issue of fake profiles and AI fraud, which are major problems that the industry needs to prepare for. The infrastructure of most HR tech stacks is not ready for this, and there is a risk of identity breaches. It is crucial for companies to be vigilant about these issues and to take the necessary steps to protect their data.

          About Jim Durbin: https://www.linkedin.com/in/jimdurbin/

          Special Guest: Jim Durbin.

          40 min
        • Episode 24: Brian Fink and his Non-technical Guide to Tech Recruiting

          Brian Fink talks about his latest book, Talk Tech to Me: The Non-technical Guide to Technology Recruiting. Brian Fink takes on the stress and strain of difficult technology concepts and simplifies them for the modern recruiter. In the book, he tackles 12 different technical positions he's recruited for including technical writers, software developers, DevOps engineers, site reliability engineers, data scientists, and architects. In this conversation with Mike Seidle and David Bernstein, Brian gives some tips and tricks on how to lead recruiting conversations with these candidates even if you don't have the same technical background.

          Special Guest: Brian Fink.

          42 min

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