In this PJ Tips podcast episode, we focus on Business Improvement with Business Improvement and Continuous Improvement expert Robert Chapman. We discuss business improvement insights and a specific case study where Robert reduced waste, saved time and money, showing a 92% improvement. We also discuss the importance of a business improvemnent mindset, how business improvement is not to be left in the hands of just a few  BI and CI professionals, and the cost to the business and culture of leaders who have stopped changing themselves and therefore slow or derail business changes such as improvement. 

The Business Impriovement Culture and Mindset are two key parts of Roberts work. Listen to his views and see what ignites your interest.