Join host Corrie Melanson for an enlightening conversation with plain language experts Erin Casey and Catherine Buckey as they unpack why clear communication is a cornerstone of accessibility—and how it benefits everyone, every day.

Erin, a neurodivergent communicator with 30 years of experience, and Catherine, a former journalist turned accessibility advocate, dive deep into what plain language truly means—far beyond “dumbing things down.” They explore how clarity builds trust, reduces cognitive load, and ensures everyone can access the information they need to thrive.

Key topics include:

• Why plain language is more than words—it’s about format, structure, and understanding your audience
• Debunking the biggest myth: that clear communication undermines expertise
• How to test your materials with real people—including the most vulnerable users
• The surprising ways plain language saves organisations time and money
• Why internal communication sets the tone for external impact
• Practical first steps: from auditing signage to rewriting job titles in plain language
• How creating a “culture of asking” fosters psychological safety and inclusion

Whether you write reports, design websites, lead teams, or communicate with the public, this episode will change how you think about the words you use—and who they’re truly for.

Ready to make your communication more inclusive, effective, and human? Listen now.