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"Playing Telephone": Strengthening Patient Communication and Trust Amid the Rise of Disinformation with Susan Kressly, MD
In this episode, Physicianary host, Hansa Bhargava, MD, is joined by AAP president, Susan Kressly, MD. They discuss how physicians can improve upon relaying clinical information to pediatric patients, as well as how to lean on communication tools like social media and AI. • Intro 1:17 • Susan Kressly, MD 1:47 • What do you think about everything surrounding misinformation in medicine? What can doctors do to tackle it? 3:07 • How do we grapple with the disinformation our patients may be seeing? 6:50 • Bhargava and Kressly on embracing social media tools in patient communication. 8:28 • How do we approach motivational interviewing in patient visits, knowing there are constraints with time and social media influence? 11:15 • Will AI help or harm efficiency? 15:56 • What are the priorities of the AAP now? 18:50 • How do you do it all as a leader? 24:38 • Do you have a favorite movie or book you would recommend? 26:48 • Thank you! 27:45 Susan J. Kressly, MD, FAAP, is the 2025 AAP President. Dr. Kressly is a general pediatrician and clinical informaticist.
We'd love to hear from you! Send your comments/questions to Dr. Bhargava at [email protected]. For more from Dr. Kressly, follow her on LinkedIn or email her at [email protected].
Become a member of the Physicianary Fan Group and keep the conversation going! Join episode discussions, share your insights and leave your questions for Hansa and her guests. Go to community.healio.com and register today!
Disclosures: Bhargava and Kressly report no relevant financial disclosures.
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By Hansa Bhargava, MDIn this episode, Physicianary host, Hansa Bhargava, MD, is joined by AAP president, Susan Kressly, MD. They discuss how physicians can improve upon relaying clinical information to pediatric patients, as well as how to lean on communication tools like social media and AI. • Intro 1:17 • Susan Kressly, MD 1:47 • What do you think about everything surrounding misinformation in medicine? What can doctors do to tackle it? 3:07 • How do we grapple with the disinformation our patients may be seeing? 6:50 • Bhargava and Kressly on embracing social media tools in patient communication. 8:28 • How do we approach motivational interviewing in patient visits, knowing there are constraints with time and social media influence? 11:15 • Will AI help or harm efficiency? 15:56 • What are the priorities of the AAP now? 18:50 • How do you do it all as a leader? 24:38 • Do you have a favorite movie or book you would recommend? 26:48 • Thank you! 27:45 Susan J. Kressly, MD, FAAP, is the 2025 AAP President. Dr. Kressly is a general pediatrician and clinical informaticist.
We'd love to hear from you! Send your comments/questions to Dr. Bhargava at [email protected]. For more from Dr. Kressly, follow her on LinkedIn or email her at [email protected].
Become a member of the Physicianary Fan Group and keep the conversation going! Join episode discussions, share your insights and leave your questions for Hansa and her guests. Go to community.healio.com and register today!
Disclosures: Bhargava and Kressly report no relevant financial disclosures.