Our guest for this episode is Paul Thompson, an aviation and travel journalist for Airways Magazine and Travel Pulse, and a 15-year airline industry veteran.

Podcast 042: Tales from an airline ramp agent-come-reporter

Airline passengers are mobile, social and vocal! And airlines know they must keep pace with the demands of these tech-savvy, always connected travelers in order to stay relevant. Hosted by industry expert Mary Kirby and aviation veteran Max Flight, the #PaxEx Podcast takes a studied look at how the airline passenger experience is quickly evolving. Featuring interviews with thought leaders in the space, the #PaxEx Podcast addresses everything from the latest changes to loyalty programs, airport services and amenities to innovations in onboard seating and interiors, inflight connectivity and entertainment and the overall cabin environment. Plus, we’ll look at how social media, multimedia marketing and mobile applications are having a profound impact on #PaxEx.

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Podcast 042: Tales from an airline ramp agent-come-reporter

Podcast 042: Tales from an airline ramp agent-come-reporter