Becoming a leader of a team or perhaps a senior executive of a company is the dream of many people in the business field. However, what most people don’t see is the humble beginnings and the stages that you have to undergo to hone yourself in becoming what it takes to be a leader. Your attitude and outlook of what you can do and where you can add value to your job foresee your progression through company ranks.

Joining us in today’s podcast episode is our guest, Rocky Romanella. After a storied career that began on the bottom rung of the UPS ladder in 1976 and progressed up every rung to the boardroom, Rocky is now a motivational keynote speaker, founder and CEO of 3Sixty Management Services. 

 

Check out today’s episode highlights, and don’t forget to tune in to the show if you want to know more about the process of becoming an effective leader. Sit back, relax, and be inspired.

Jumpstarting Your Career (2:23)

The most effective leaders are those who could get their people to connect the dots.

How are teaching and coaching relevant in the business setting?

Taking advantage of promotion within policy.

You are expanding your skills and knowledge by surrounding yourself with the right people.

What are the value-added solutions?

Learn your job–and learn some more.

An Advice To Starting 18-Year-Old Leaders: What Is The Leadership Perspective? (05:15)

Step back as a leader and let your people fly. You have to believe in your people until they’re ready to believe in themselves.

It is essential to bridge the gap of confidence and knowledge for your people to fully believe in their capabilities.

Think of that word you want someone to use to describe you at the end of your career. You will build that mosaic throughout your career—your brand identity.

Answer these three questions: “Who am I? What do I stand for? What are the things I won’t compromise?”

The importance for companies to articulate their values and demonstrate them through actions.

Backing in first is the best opportunity to understand the set of circumstances you’re facing.

It is not a leader’s characteristic to silently sanction bad behaviour.

Balanced Leadership, Thought, and Philosophy (12:22)

The three critical constituents in business decision-making are your customers, your people, your shareholders, and stakeholders.

When making decisions, you have to be able to represent these three key constituents. 

You have to think like a customer—you want to make sure your people feel like valued individuals—but you want to act like an owner and make all the decisions.

The Importance of Customer Proximity (14:48)

As a leader, you have to effectively train your employees in explaining to customers why your products are valuable, why they should buy it.

In Rocky’s experience, he focused on getting a line of sight from everyone inside their organization. They do this by treating their product as if it was a patient and not an inanimate object. 

Every business needs to be safe.

Starting From The Bottom-Up (20:05)

Rocky loved understanding the business right from doing it himself.

The fact that you’re willing to try to understand the job from the ground ...