Marlin Capital Solutions achieved record new business volume in 2019. But when its small business customers were hit hard during the initial wave of the COVID-19 pandemic we started to see headlines about Marlin Capital Solutions that included words like “furloughed,” “pay cut” and “loss.” Jeffrey Hilzinger talks about leading Marlin Capital Solutions through the early days of the pandemic and how the company is using the challenges of 2020 to fuel a digital transformation.