What is hyper-wellness? How do you blend medical services with non-medical services, while meeting all of the regulations and requirements involved? In today’s episode, you’ll hear from Jim Donnelly of Restore Hyper Wellness and Cryotherapy. Listen in to hear what Jim has to say about how he knew when to scale, what makes his services unique, and what makes people say “wow” when using his services.
Topics Discussed in Today’s Episode:
✔ Jim’s background and how he got started with Restore
✔ Important lessons Jim learned through marketing and how they helped him build Restore
✔ The signal to scale
✔ The things that make Restore unique
✔ What gives people a “wow” moment after visiting a Restore location
✔ Critical technology for Restore
✔ Jim’s favorite in-store experiences
✔ Advice for small retailers trying to create a brand identity
✔ The critical time when Jim decided on franchising
✔ How Jim built up the store during COVID