Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

* What’s your best advice for someone just starting out in Community Management?* What are your best practices for increasing community engagement?* How improv training can improve your community management skills!

Episode #54 features Nick Wallander, Social Media Consultant at Humana.

Join us as we chat with Nick about his journey to community at Humana, how his improv training helps him identify and interact with different community audiences, and more!