Changes and Tweaks: we don't do resolutions, so for this first episode of 2020, we're concentrating on what we're intending to change, tweak and continue! In between taking action with intention, learning from those with the knowledge to help us get better and implementing new systems (scary), we also have time to wonder what Ryan's return on investment might be, how to stop Sharon over-analysing and why Ginette's got a seemingly random need for a picture of sofas. Jem makes her presence felt as only she can (several times and loudly), while Scamp's decided against limping for now. There are more Trainer Talk Locals coming up than you can shake a stick at and for this week's online course creation top tip we ponder the advantages of getting in a guest 'voice'. Happy New Year!