Chief Solutions Architect, Dublin Consulting Over the last 30 years, Lance has brought an innovative consulting approach to the fields of learning and change management. Having been dubbed a Creative Abrasionist, he has not only gained industry-wide respect for his approach, he has also become a recognized author and international speaker. In this episode, we discuss the meaning of creative abrasion, stagnation in the learning industry, the importance of the words you use, and choosing the right tool for your specific problem. Visit Lance's Website