A BBC piece I did on how to complain about service without looking like you’re out for a freebie.

Podcast: Hotel Complaints

The loose wire podcast collects musings, interviews and BBC radio broadcasts on technology by Jeremy Wagstaff, former technology columnist at The Wall Street Journal and Thomson Reuters’ chief technology correspondent in Asia. Wagstaff first started broadcasting in 2004; the Loose Wire blog, from which these podcasts are taken, was launched in 2001.

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Podcast: Hotel Complaints

Podcast: Hotel Complaints