In the latest episode of Meet the Professionals, we sit down with Kate, an d Eye Clinic Liaison Officer (ECLO), to explore the vital role ECLOs play in supporting people through every stage of their sight loss journey.

From helping individuals navigate the emotional impact of diagnosis to offering practical guidance on registration, benefits, and local services, ECLOs are a crucial bridge between clinical care and everyday life. Kate shares her path into the sight loss sector, what a typical day looks like, and the many ways she works alongside clinicians, families, and support organisations to ensure individuals with sight loss get the support they need. 

Whether you’ve met an ECLO before or are hearing about the role for the first time, this conversation offers insight, and practical advice for anyone living with inherited sight loss or supporting someone who is.

If you’d like to learn more about ECLO support or the services mentioned in this episode, you can contact the Retina UK Helpline on 0300 111 4000 or [email protected]. Our volunteers all have lived experience of inherited sight loss and are here to help.