Mike Konrad is President and CTO of Aqueous Technologies and the host of the Reliability Matters podcast. This episode of Reliability Matters features an interview with Failure Analysis Investigators.

Reliability Matters is a podcast on the subject of reliability of circuit assemblies. Reliability "best practices" and success stories are discussed. This podcast features interviews with experts in the electronic assembly industry.

Changing a customer's mindset is often difficult. When a process is working well, we often resist changing the process, even if the change provides a better result. This is the "Good is the Enemy of Great" syndrome. My guest, Wendy Casker of Johns Hopkins Applied Physics Laboratory tells of us how she introduced a "better process" to her space customer.