For some time, insurance and innovation were not seen as two concepts that go hand-in-hand. COVID-19 showed that insurers can undertake large-scale change at a pace industry veterans might have thought possible. 

In its “2022 Global Insurance Outlook: Growing with people, purpose and tech”, EY predicts insurance poised for a period of purposeful growth, despite daunting macroeconomic and structural challenges, fierce competition and ongoing tech-driven disruptions.

Just how insurance is redefining itself in a period where uncertainty is the norm, is the subject of our dialogue with Sourabh Chitrachar, Regional Vice President/ Director- Asia Technology Strategy & Operations, Liberty Mutual Insurance.

He joins us on this episode of PodChats for FutureCIO to give his insights on how the insurance industry is moving ahead with its resilience and innovation agenda in the new normal.

1.       If you look back, how would you describe the security landscape within the insurance sector in ASEAN between 2020-2021?

2.       In your view, what are the challenges ahead for CISOs and CIOs in the insurance sector in 2022?

3.       Among the many emerging technologies, which technologies do you think are (a) overhyped; (b) under-used/underappreciated by the insurance industry?

4.       Can you cite 3 trends that will be most impactful for CIO-CISOs in Asia’s insurance sector in 2022?

5.       What is your advice for CIOs and CISOs in the insurance sector in advancing resilience and innovation in 2022?