In this episode of the Georgian Impact Podcast, we talk to PolyAI CEO and co-founder Nikola Mrkšić. 

PolyAI is a conversational AI company spun out of University of Cambridge research that builds voice assistants at scale in multiple languages. You'll get a helpful breakdown of the challenges of building conversational AI, what makes PolyAI different, and you’ll hear a demo of the tech in action.

You’ll Hear About:

●  Nikola Mrkšić and PolyAI’s vision 

●  The accuracy needed to ensure customers don’t become frustrated 

●  How PolyAI has surpassed previous generations of voice tech

●  Mapping non-linear customer journeys

●  How PolyAI develops conversation depth with their clients

●  How outbound calls differ

●  The ways in which PolyAI differentiates itself

●  Having the voice match the brand

●  Where Nikola sees voice tech going in five years