Actively learning is a lot like using applied research. It's a very useful place to work from, you can be confident enough to proceed making things yet not too confident to prevent learning as you go.

We setup teams and organizations to sink or swim based on too much certainty. We're certain often from a combination of ego and efficiency seeking without adapting until expensive mistakes happen. What if we practice being confident enough and setup teams to actively learn instead?

And the UX Mindset series continues!