During the pandemic, businesses have faced severe tests, from supply chain shocks to fluctuations in consumer demand. How resilient are companies in dealing with the unknown? In recent years the focus has been on getting costs down, creating lean supply chains, and delivering returns to shareholders. But has that emphasis left supply chains insecure in the face of shocks? Will companies learn to value resilience over mere efficiency?

Guests

Dr Sandra Bell, founder and chief executive of The Business Resilience Company.