Retail businesses have been on a roller-coaster ride since last March, when the COVID-19 pandemic forced many to close their doors. A year afterward, with vaccination rates climbing, the path forward for retail businesses is coming into clearer focus.
Cindy Fox, a marketing lecturer in UNC Charlotte’s Belk College of Business and an expert in retail businesses, and Varian Shurm, Community Manager for Charlotte’s Camp North End, a 76-acre historic site transformed into a hub for innovation and creativity, join to discuss this shift in retail.