Postlight Podcast

Exciting changes have arrived at Postlight, officially now Launch by NTT DATA! This week Chris and Gina are joined by Mark Orttung, President of Launch, as he shares how Launch brought together the best digital companies around and his own journey to leading the company. They discuss Postlight’s unique fit in the new firm and look towards an exciting future of strategizing, shipping, and scaling provocative digital experiences.

Pop quiz: What feature only makes it onto the feature list when it’s too late? In this archived episode, Chris and Gina chat about why speed should always be top of mind when developing a digital platform. They discuss how things can slow over time and share tips on how to build for speed. From database indexes to better search, they share how to make your platform speedy for everyone, no matter the bandwidth.

What’s a good metaphor for running a business not about sports or war? Gina asked this question on Twitter some months back and got an overwhelming response. In this archived episode, Gina and Chris share the best answers that came out of this question. They explore gentler business metaphors like tending to a garden, playing in a band, or swinging through a forest.

Self-imposed deadlines are critical. They make sure that expectations are clear and met. But how do you set realistic deadlines? How do you deal with dependencies and unknown unknowns? What happens if something unforeseen pops up? In this episode from the archives, Chris and Gina share tips on how to set deadlines that keep a project moving and work for both the client and the team.

Taking a vacation can feel like a luxury, but it shouldn’t be. In this episode from the archives, Chris and Gina make the case for taking time away. Not only is vacation important to unwind and de-stress, but it can also help recenter on the “why.” It turns out that letting your brain disconnect from daily minutia can benefit both you and your work.

Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned!

“Move fast and break things” is a common phrase in tech, but is that the right way to go about product development? In this episode from the archives, Chris and Gina share their thoughts on when it’s okay to move fast during the product life cycle and when you should slow down.

Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the Postlight Podcast archives. We’ll have some big announcements for you soon, so stay tuned!

In this episode, get another look into how Postlight works as Chris and Gina discuss how specific training and onboarding guidelines can restrict progress and creative approaches to project delivery. Can encouraging critical thinking lead to better products and happier clients? How much freedom is too much? And do the benefits match the costs?

For every tool or system we interact with, someone behind the scenes is powering it. This week, Chris Losacco is joined by Postlight’s Head of Product Design, Natalie Kurz, to discuss why you should focus not only on customer experience but how internal teams use the software. They share tips on how to know when to redesign your internal interfaces and make the case that by helping internal teams, you can reduce turnover, reduce inefficiencies, and ultimately improve your customer experience.

Interacting with your coworkers in person can be hugely beneficial, and while nothing can fully replace it, forcing people back into the office isn't good for the business or company culture. This week Chris and Gina discuss why return-to-office mandates are misguided and share ways to create meaningful engagement for teams both in and out of the office.

There’s nothing better than crossing something off your to-do list. This week Chris and Gina reflect on which tools are best for organizing your life and your to-do list. Their conclusion — analog is best. Gina breaks down why her bullet journal is the best option for her and why digital lists will never be as effective as writing things down on paper.