Where the Rubber Meets the Road

Postmortems: When 'Lessons Learned' Turn Into Blame Theater


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Postmortems promise organizational improvement but often deliver a blame sermon, polished slide funerals, and a quiet vow to repeat mistakes. In this ten‑minute monologue Dr Disruptor performs a forensic audit of the postmortem ritual: what it claims (honest learning, system fixes) versus what it often produces (naming the human, hiding systemic causes, and theater for leadership). The Survivor supplies empathy‑first, immediately usable moves: three diagnostic signals your postmortem will scapegoat people not processes; a triage flow to run in the meeting moment (Root Cause + System Fix, Quick Win + Owner, or Archive with Rationale); and three paste‑ready artifacts (neutral incident summary template, non‑punitive owner request, and a manager‑facing remediation ask). Listeners leave with a two‑week 'Postmortem Reality' pilot to test one change (an anonymized timeline + ownerable fix) and a CTA to visit the show site to download the 'Postmortem Repair Kit' one‑pager with scripts and templates. May your coffee be stronger than your mission statement.
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Where the Rubber Meets the RoadBy Dr Eric Fishon aka Dr Disruptor