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Power of Communities / Ep. #11
💥 Power Of Communities!
We are now living in an age where "transactional" businesses are beginning to feel the pinch! Now, more than ever... It's all about the community.
You cannot just treat someone like a number on your excel sheet. Every customer of yours needs to be treated well and cared for.
Even if you cannot personally be there 121, you need to start thinking in terms of systems that can help them get the support and results that they are looking for.
5 CORE ELEMENTS TO BUILDING ONLINE COMMUNITIES:
1 - Values - As a leader of your community, you need to get very clear on your value system. This is the foundation on which any community is built. This can also be called the "Code of Honour" as my mentor Blair Singer says.
2 - Vision - There also has to be a common goal that the community needs to focus on. Besides individual goals, a community goal can be really powerful.
3 - Connection - In the digital space we may sometimes feel that there is no connection like in the real world. But having daily meetups, weekly masterminds and monthly contests will help you build a deeper connection with your customers.
4 - Commitment - As a leader, you need to be committed to your tribe by asking them for feedback and by also conducting surveys that will give you better insights on how you can serve them better.
5 - Flexible - I have seen tribes where the leader is an authoritarian, and who wants to micro-manage and control everything. A very dictatorship style of leadership. That won't work in a world where everything changing. Be detached and focused on how you can improve on a daily basis. You cannot control other people. You can only control yourself. Be like water - flexible. This is a great quality to have if you want to build tribes.
One of the core reasons my community has grown is because I followed some of these principles on a very granular level - and I'm always learning from different platforms as well as people.
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By NIRAJ KUMAR SINGH💥 Power Of Communities!
We are now living in an age where "transactional" businesses are beginning to feel the pinch! Now, more than ever... It's all about the community.
You cannot just treat someone like a number on your excel sheet. Every customer of yours needs to be treated well and cared for.
Even if you cannot personally be there 121, you need to start thinking in terms of systems that can help them get the support and results that they are looking for.
5 CORE ELEMENTS TO BUILDING ONLINE COMMUNITIES:
1 - Values - As a leader of your community, you need to get very clear on your value system. This is the foundation on which any community is built. This can also be called the "Code of Honour" as my mentor Blair Singer says.
2 - Vision - There also has to be a common goal that the community needs to focus on. Besides individual goals, a community goal can be really powerful.
3 - Connection - In the digital space we may sometimes feel that there is no connection like in the real world. But having daily meetups, weekly masterminds and monthly contests will help you build a deeper connection with your customers.
4 - Commitment - As a leader, you need to be committed to your tribe by asking them for feedback and by also conducting surveys that will give you better insights on how you can serve them better.
5 - Flexible - I have seen tribes where the leader is an authoritarian, and who wants to micro-manage and control everything. A very dictatorship style of leadership. That won't work in a world where everything changing. Be detached and focused on how you can improve on a daily basis. You cannot control other people. You can only control yourself. Be like water - flexible. This is a great quality to have if you want to build tribes.
One of the core reasons my community has grown is because I followed some of these principles on a very granular level - and I'm always learning from different platforms as well as people.