Almost everything we want comes through other people and the best leaders know this principle: You can’t be a leader without others. Influencing others begins by connecting, and in order to do that, you must take an interest in them. Today’s episode explores Dale Carnegie’s timeless values and principles from his book How to Win Friends and Influence People, with some updated ideas and tips relevant to 2021.

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Tips to Win Friends

• Don’t criticize, condemn or complain.
• Give honest, sincere appreciation.
• Become genuinely interested in other people.
• Smile.
• Remember that a person’s name is to that person the sweetest and most important sound in any language.
• Be a good listener. Encourage others to talk about themselves.
• Talk in terms of other people’s interests.
• Make the other person feel important — and do it sincerely.
  
  Tips to Influence People
  
  
• The only way to get the best of an argument is to avoid it.
• Show respect for the other person’s opinion. Never say, “you’re wrong.”
• If you are wrong, admit it quickly and emphatically.
• Begin in a friendly way.
• Let the other person do a great deal of the talking.
• Try honestly to see things from the other person’s point of view.
• Be sympathetic with the other person’s ideas and desires.

Episode Topics and Mentions

Pfizer

Dale Carnegie

How to Win Friends & Influence People

University of South Carolina

Depression and Anxiety Toolkit

Quote of the Week

"Talk to someone about themselves and they’ll listen for hours." -- Dale Carnegie

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