PowerCast

By JCPB Public Relations

What's PowerCast about?

Welcome to PowerCast, the Johnson City Power Board's weekly podcast. Join us each Friday when we feature interviews, discussions, and reviews of current events and issues affecting JCPB customer-owners. To ask a question, make a comment, or suggest a topic for the PowerCast, send us an email via the link to the right or call and leave a voice message at (423) 952-5165. Don't forget; you can also follow us at JCPowerBoard on Facebook, Twitter, YouTube, and Blogger!

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LAST EPISODE

LED Christmas Lights

12.12.2014

It's that time of year again! It's the holiday season, and it is time to start decorating. If you have been thinking about purchasing new Christmas lights or replacing your old ones, please listen to the following PowerCast all about ...

PowerCast episodes:

12.12.2014 LED Christmas Lights It's that time of year again! It's the holiday season, and it is time to start decorating. If you have been thinking about purchasing new Christmas lights or replacing your old ones, please listen to the following PowerCast all about ...
08.06.2014 Downed Power Lines In the recent months, there have been many strong storms in the area that have caused significant power outages. In some instances, the storms have even caused downed power lines. In this PowerCast, we will discuss some tips of how ...
06.27.2014 Outages and Squirrels Listen as Senior Energy Services Rep, Patrick Phipps, talks about the number one cause of power outages and suggests some helpful tips for when the power goes out.
05.22.2014 Ready 4 Summer Listen as Senior Energy Services Rep, Patrick Phipps explains how customers may get ready for summer. See jcpb.com for more energy tips.
04.17.2014 Budget Billing Please listen as Patrick Phipps, Senior Energy Services & Marketing Representative explains how you may avoid "monthly surprises" with JCPB's budget billing program.
03.24.2014 SmartHub Learn how SmartHub can help you better understand your energy usage.
03.07.2014 JCPB's Heat Pump Program Listen to this episode of the PowerCast to learn about JCPB's Heat Pump Loan Program.
02.14.2014 Emergency Heat or Not? Listen in as Senior Energy Services Advisor, Patrick Phipps discusses heat pump operation during extremely cold weather. Should you go to emergency heat or operate it in normal heat mode?
01.30.2014 JCPB's Unsung Heroes: Energy Services Advisor (Josh Cole) Listen to the latest in our Unsung Heroes series to learn all about Josh Cole and what he does for JCPB as our one of our Energy Services Advisors.
01.24.2014 JCPB's Unsung Heroes: Geographic Information Systems Analyst (Walter Hopkins) Listen in as we interview one of JCPB's Engineering department's Geographic Information System Analyst, Walter Hopkins, on how our mapping system has become a cornerstone of our utility operations.
01.10.2014 TALO's 1st Live Event: A Review of JCPB's Direct Load Control Testing Listen to this interesting interview of Matt Heath, JCPB's supervisor of metering, on the first live event testing of JCPB's Take A Load Off (TALO) direct load control (DLC) system.
01.03.2014 JCPB's Unsung Heroes: Customer Service (Leisa Russum) Listen to this 4th episode in our series on the "Unsung Heroes of JCPB" to get to know Leisa Russum and some of what she and her coworkers do for us here within our customer support department.
12.13.2013 2014 Imagination Power Calendar Art Contest Winners Listen in as JT McSpadden discusses JCPB's 6th annual Imagination Power Calendar art contest, this year's winning artists, and the custom KitBook grand prize.
12.06.2013 JCPB's Unsung Heroes: Warehouse (Sam Mosier) Listen to this 3rd episode in our series on the "Unsung Heroes of JCPB" to get to know Sam Mosier and some of what he and his coworkers do for us here within our warehouse.
11.22.2013 JCPB's Unsung Heroes: Human Resources (Stacey Sheffey) Listen to this 2nd episode in our series on the "Unsung Heroes of JCPB" to get to know Stacey Sheffey and some of what she does for us here within Human Resources.
11.15.2013 JCPB's Unsung Heroes: IT and Network (Matt Elb) Listen to this first of a series of interviews with key JCPB personnel whose critical work keeps our utility running smoothly behind the scenes. This episode features Matt Elb, IT supervisor and network administrator.
11.08.2013 Just the Stats Ma'am: Payment Portals and How You Use Them Listen in as JT McSpadden reviews some statistical analysis of how customers utilize JCPB's wide variety of payment options and how they impact our bottom line.
10.25.2013 Our Newest Online Tool: Live Outage Map Listen in to learn all about JCPB's newest tool for its customers, an online outage map that displays power outages within our utility's service territory as they happen.
10.18.2013 10 Tips to Prepare Your Home for Cold Weather Listen as JT McSpadden offers 10 tips to consider during the transitional months of fall to get your home in tip-top shape for the cold months to come.
10.11.2013 Imagination Power Calendar Art Contest Winners Listen in as JT McSpadden explains the Imagination Power calendar, the sytudent artwork that fills its pages, and the KitBook grand prize that goes to one lucky elementary school every year at the end of Public Power Week.
10.04.2013 FiberTie: JCPB to Lease Dark Fiber Listen in as JT McSpadden interviews Brian Bolling, JCPB's business development and performance officer, about FiberTie, the utility's newest offering that puts some of it's dark fiber optic infrastructure up for lease.
09.27.2013 Celebrate Public Power Week 2013 Listen to this episode to learn more about Public Power Week, why we celebrate it every year, and what's in it for you! Come help us celebrate the virtues of public power between October 7-11.
09.20.2013 Mysterious Outages: Why sometimes we just don't know... Listen in as JT McSpadden reviews a recent widespread outage that seemed to happen for no reason at all and how that is just one of the challenges faced by electrical utilities.
09.13.2013 Time for a Tune-Up! In this brief episode, JT McSpadden reminds us that now is the perfect time to schedule routine annual maintenance on your heat pump with a contractor from JCPB's Quality Contractor Network.
09.06.2013 Rate Revealed: An insider's look into how TVA and JCPB set rates Listen as Brian Bolling, JCPB's business development and performance officer, and JT McSpadden discuss the driving forces behind how TVA and JCPB set rates for electricity.
08.30.2013 Safety and Training at JCPB with Donnie Hall Listen in as JT McSpadden interviews Donnie Hall, JCPB's safety administrator, on new programs he has and plans to implement to promote safety in our utility and community.
08.23.2013 Is Vampire Power Bleeding You Dry? Listen as we take a look into vampire power. Learn about some of the worst appliances in a typical home and what you can do to identify these and reduce their impact on your monthly energy bill.
08.16.2013 Looking Up with Bill Hunt: Honoring Veterans and Power Lines Listen as JT McSpadden interviews JCPB tree trimming supervisor, Bill Hunt, on his involvement with Rolling Thunder, the flag raising ceremony they organized this week at JCPB, and things to remember while planting trees this fall.
08.09.2013 JCPB in the Community: United Way Kickoff Part 2 Listen in as JT McSpadden interviews JCPB's System Design Engineer, Mike Stovall, on his role in the Washington County United Way and what that means during their annual fund raising campaign.
07.26.2013 JCPB in the Community: United Way Campaign Kickoff Listen in as JT McSpadden discusses JCPB employee's history of helping the less fortunate in our community, how that relates to the United Way, and what that means to our neighbors in need. Dig deep and pitch in!
07.19.2013 Outage Prioritization Listen in as JT McSpadden discusses this Wednesday's outage and offers some explanation as to how electric utilities prioritize outage restoration work and why.
07.12.2013 Take a Vacation and Give Your Electric Bill One Too! Listen as JT McSpadden gives a few easy examples of steps you can take to reduce your home's power consumption while you're away on vacation.
06.28.2013 Cool Tips for Hot Weather Listen as JT McSpadden explores several easy and inexpensive ways to keep cool inside your home this summer. It's getting hot out there, so take a listen, and take notes to stay cool and lower your monthly energy bills this ...
06.21.2013 Outage Recap and Equipment Explanation Listen in as JT McSpadden revisits details from last week's power outage while exploring some issues surrounding service equipment ownership.
06.15.2013 Heat Pump Loan Program Listen in as JT McSpadden interviews JCPB Marketing and Energy Services Administrator, Angela Shrewsbury, on our Heat Pump Loan Program. It may be just what you need to stay cool this summer.
06.07.2013 How to Prepare for Power Outages When Temperatures Rise Listen as JT McSpadden discusses tips for preparing your family and home to weather power outages during the hottest months of the year.
05.31.2013 JCPB Bill Payment Options Listen as JT McSpadden reviews the many various methods of and locations for making payments to your JCPB accounts.
05.24.2013 How Does Substation Monitoring Promote Development? Listen as JT McSpadden talks with JCPB's Substation/SCADA Supervisor, Mike Taliaferro, about new substation siting and its relation to new development in our community.
05.17.2013 Meet JCPB's New Safety Manager: Donnie Hall Keeping our company and community safe while providing excellent customer service and reliable electrical service is no small task. Listen to JT McSpadden interview Donnie Hall, JCPB's new safety manager, on his plans for keeping us all safe on the ...
05.10.2013 SmartHub is here! Listen in as JT McSpadden gives us a quick tour and tutorial of some of the new online tools offered through SmartHub. SmartHub launches this Monday morning, so be sure to log in then at jcpb.com to see what we're ...
05.03.2013 Right Tree, Right Place and JCPB's Annual Arbor Day Celebration Review Listen in as JT McSpadden interviews JCPB's Tree Trimming Supervisor, Bill Hunt, on the importance of planting the right tree in the right place. Also, get a preview of JCPB's Arbor Day celebration scheduled for 5/11-5/12 in downtown Jonesborough.
04.26.2013 Get Ready for Summer Heat During the Cool Spring Take a listen to this week's episode to hear a great interview with JCPB's senior energy services advisor, Patrick Phipps, on tips for preparing your home for summer during these cool transitional months of spring.
04.22.2013 Farewell Mr. White Listen in to Robert White's final episode as host of the PowerCast as he welcomes in Brian Bolling and JT McSpadden as the new cast and crew before packing up and heading off to lead his new team at Russellville ...
04.16.2013 JCPB Automated Phone System: Making a Good Call Listen as Robert White walks us through making payments using JCPB's automated phone system. This instructional piece is particularly useful to customers with multiple accounts/service addresses associated with a single phone number.
04.05.2013 Get Connected the Old Fashioned Way Listen as Robert White takes a look at JCPB's Get Connected quarterly newsletter while highlighting some of its features. Whether you stay connected online or keep up by reading the old fashioned way, JCPB is there keeping you connected.
03.25.2013 SmartHub Update: The secret is out! Listen in as Robert White reveals a secret about SmartHub. Then go to the App Store or Google Play and download the SmartHub app for yourself to see what all the fuss is about.
03.18.2013 How to Use Social Media to Enhance Customer Service Listen as Robert White explains how to gert the most from JCPB's social media outlets when a bit of customer support is what you need most.
03.01.2013 Meet TMEPA, Our Advocates on the Hill Listen as Robert White interviews Katie Hitt, Tennessee Municipal Electric Power Association's (TMEPA) Director of Government Relations, on what she does in Nashville to ensure our state legislature keeps our customer/owner's best interest in mind.
02.15.2013 What's Next: SmartHub Listen as Robert White previews some of SmartHub's features and how they will improve our customer experience by providing a detailed view into and analysis of usage data.
02.09.2013 Time of Use Revisited Listen as Robert White takes us back in time to revisit three past episodes about time of use rates (TOU) and what to expect as we near our transition to their implementation.

Older episodes

PowerCast

What's PowerCast about?

Download our free app to listen on your phone

PowerCast episodes:

LED Christmas Lights

Downed Power Lines

Outages and Squirrels

Ready 4 Summer

Budget Billing

SmartHub

JCPB's Heat Pump Program

Emergency Heat or Not?

JCPB's Unsung Heroes: Energy Services Advisor (Josh Cole)

JCPB's Unsung Heroes: Geographic Information Systems Analyst (Walter Hopkins)

TALO's 1st Live Event: A Review of JCPB's Direct Load Control Testing

JCPB's Unsung Heroes: Customer Service (Leisa Russum)

2014 Imagination Power Calendar Art Contest Winners

JCPB's Unsung Heroes: Warehouse (Sam Mosier)

JCPB's Unsung Heroes: Human Resources (Stacey Sheffey)

JCPB's Unsung Heroes: IT and Network (Matt Elb)

Just the Stats Ma'am: Payment Portals and How You Use Them

Our Newest Online Tool: Live Outage Map

10 Tips to Prepare Your Home for Cold Weather

Imagination Power Calendar Art Contest Winners

FiberTie: JCPB to Lease Dark Fiber

Celebrate Public Power Week 2013

Mysterious Outages: Why sometimes we just don't know...

Time for a Tune-Up!

Rate Revealed: An insider's look into how TVA and JCPB set rates

Safety and Training at JCPB with Donnie Hall

Is Vampire Power Bleeding You Dry?

Looking Up with Bill Hunt: Honoring Veterans and Power Lines

JCPB in the Community: United Way Kickoff Part 2

JCPB in the Community: United Way Campaign Kickoff

Outage Prioritization

Take a Vacation and Give Your Electric Bill One Too!

Cool Tips for Hot Weather

Outage Recap and Equipment Explanation

Heat Pump Loan Program

How to Prepare for Power Outages When Temperatures Rise

JCPB Bill Payment Options

How Does Substation Monitoring Promote Development?

Meet JCPB's New Safety Manager: Donnie Hall

SmartHub is here!

Right Tree, Right Place and JCPB's Annual Arbor Day Celebration Review

Get Ready for Summer Heat During the Cool Spring

Farewell Mr. White

JCPB Automated Phone System: Making a Good Call

Get Connected the Old Fashioned Way

SmartHub Update: The secret is out!

How to Use Social Media to Enhance Customer Service

Meet TMEPA, Our Advocates on the Hill

What's Next: SmartHub

Time of Use Revisited