On this episode of TechConnect, host David Sholkovitz speaks with Marissa Wilkins from Verizon Business about how 5G-connected laptops and AI technologies are transforming frontline operations in high-stakes environments. Together, they discuss how AI is streamlining workflows and enhancing decision-making, how 5G is enabling new real-time capabilities, and how organizations can better prepare and train teams to harness these tools effectively. This episode highlights how secure, reliable connectivity is shaping the next era of connected work across essential industries.