"We've got to treat people like people."

Kenneth Bator works with clients to create culture employees enjoy working in and customers enjoy returning to. His B+C+S system stands for Brand + Culture + Strategy and Alignment, and in this episode, we chat about just that! We discuss the cultures of several well-known businesses, the importance of bringing experts onto our team, standard operating procedures, and more!

Get the show notes, transcription and resources mentioned at https://thekimsutton.com/pp188.