<p>Engineers have been managing incidents for about as long as they've been building software, but it's only in the past few years that incident management has become a primary focus for software teams. Today I'm talking to Shannon Schulte, an engineering manager of incident response about practical ways to implement incident management.</p>

Engineers have been managing incidents for about as long as they've been building software, but it's only in the past few years that incident management has become a primary focus for software teams. Today I'm talking to Shannon Schulte, an engineering manager of incident response about practical ways to implement incident management.

Practical Ways to Implement Incident Management with Shannon Schulte

Engineers have been managing incidents for as long as they’ve been building software. But it’s only in the past few years that incident management has become a specialization in the world of DevOps. Join Robert Ross, an incident-obsessed career responder, as he talks to the folks at the forefront of the movement to better manage, remediate, and learn from incidents. You’ll get stories from the field, great advice, and useful best practices from practitioners managing incidents for companies like Zendesk, Udemy, VMware, and many more. Learn more about the push for a world of Better Incidents.

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Practical Ways to Implement Incident Management with Shannon Schulte

Practical Ways to Implement Incident Management with Shannon Schulte