The Probation Board for Northern Ireland is committed to continual improvement in its practice delivery to help change lives for safer communities. One way of guiding continual improvement for better outcomes is the Practice Performance and Research Unit (PPRU).

In this episode of Probation Matters, Deputy Head of Communications Lisa Maginnis talks to PPRU Manager Claire Taylor about PPRU, what it is, why it is important to Probation, how it maintains and improves standards and how it encourages quality and innovation within probation work.

Probation can also be found on X and Facebook as @PBNINews; on Instagram at @PBNI.News; and on YouTube at @ProbationBoardNI.