<p>In this episode, Sara and Chris dive into the management practices that are crucial to keep IT services running smoothly: Incident management, Problem management, Monitoring and Event Management, Change Enablement, Release and Deployment.</p>

In this episode, Sara and Chris dive into the management practices that are crucial to keep IT services running smoothly: Incident management, Problem management, Monitoring and Event Management, Change Enablement, Release and Deployment.

Practices - Fixing Issues and Delivering Value

ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk.

This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.

Business

Education

Self-Improvement

Management

ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.

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Practices - Fixing Issues and Delivering Value

Practices - Fixing Issues and Delivering Value