This week we wrap up on Step 2: Taking the Baseline by being candid with ourselves and really understanding if we have a skills gap. This is one of the most brutal parts of being a manager, but it needs to be done.

I refer to a few books from the Gallup Organization, so you can understand what may be a different way of thinking about management. First, Break All the Rules and Now, Discover Your Strengths.

I don't have to manage much of anything nowadays, but these resources and philosophy were instrumental in being able to build great teams when I had to, and at the end of the day if you team isn't great - you can't be.

Running time: 6:57

Next week, we'll start up with Step 3: Managing Expectations.

Photo credit: Márcio Cabral de Moura