Next Best Customer

Pre-Call Education & Framing (For Better First Calls)


Listen Later

Summary

In this conversation, Blake Johnston emphasizes the significance of pre-call education and framing in the sales process. He discusses strategies for engaging prospects before meetings, including the use of text messages over emails, personalized follow-ups, and the collaboration between sales and marketing teams. The conversation highlights the impact of effective communication on reducing no-shows and improving overall sales metrics.

You can find the entire cold lead conversion course at www.coldleadconversion.com.

Takeaways

  • Mastering pre-call education is crucial for sales success.
  • Effective pre-call education can significantly reduce no-shows.
  • Text messages are more effective than emails for communication.
  • Personalized follow-ups enhance prospect engagement.
  • Salespeople should customize their outreach to prospects.
  • Automation can streamline the pre-call education process.
  • A clear pre-call education template is essential for consistency.
  • Educated prospects lead to better sales metrics and outcomes.
  • Feedback on pre-call materials is vital for improvement.
  • Collaboration between sales and marketing teams is essential.

Sound bites

"Pre-call education decreases no-shows."

"Personalized follow-ups are key."

"Automation can streamline the process."

Chapters

00:00 Mastering Pre-Call Education

02:52 The Importance of Communication Mediums

05:47 Sales and Marketing Collaboration

...more
View all episodesView all episodes
Download on the App Store

Next Best CustomerBy Blake Johnston

  • 5
  • 5
  • 5
  • 5
  • 5

5

14 ratings