New York City Housing Preservation & Development (HPD) ensures New Yorkers have quality homes by maintaining building and resident safety, preserving affordable housing, and engaging New Yorkers to build and sustain neighborhood strength. On this episode of “Prep Talk,” we are joined by HPD’s Deputy Commissioner of Enforcement and Neighborhood Services AnnMarie Santiago and Associate Commissioner for Emergency Operations and Enhanced Enforcement Grace DeFina to discuss how housing and public safety intersect during an emergency response. They also discuss the importance of earning New Yorkers' trust and offer advice to anyone seeking to become a civil servant.