Can I please have more than two ketchup packets for my fries?

Why is the music so loud when you are on hold?

How many times do I have to say “speak to a representative” before I SPEAK TO A REPRESENTATIVE?

Where is my refund?

Are you going to greet me before you ask me what do I need? Where’s the professionalism?

This week we talk about the many ways that customer service can be frustrating sometimes.

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