In this episode of the Press One podcast, host Steve Clemonds interviews Eric Ludwig, co-founder of Rise Technology Advisors. They discuss Eric's journey into entrepreneurship, the importance of customer experience in technology migration, and the evolving landscape of AI and automation. Eric shares insights on how businesses can assess their readiness for technology changes, the significance of building consensus among stakeholders, and the differences between AI and automation. Also in this episode, Steve discusses various topics including personal anecdotes, his unpopular opinions, and customer experience insights with the help of a colleague in this weeks Low Hanging Fruit.