In this episode of the Everyday Business Problems podcast, Dave Crysler welcomes Jesse Safir, owner of ABG Print, to discuss his journey of acquiring and growing a commercial printing company. Jesse shares his insights on navigating the challenges of COVID-19, the importance of stable cash flow, and the value of building a service-oriented business in the printing industry. He also delves into the concept of "Print 2.0," emphasizing the need for high service levels, customization, and the ability to meet clients' demands in a fast-paced environment.

What You'll Discover:

• The strategic considerations behind acquiring a business with stable, long-term clients and recurring revenue.
• Insights into the challenges and opportunities presented by the COVID-19 pandemic for small businesses.
• The concept of "Print 2.0" and how it transforms a traditional printing business into a service-oriented model.
• The importance of transparency and communication within a team to ensure high levels of customer satisfaction.
• Strategies for balancing in-house production with outsourcing to meet diverse client needs.
• The role of high average order values in ensuring profitability and growth for a small business.
• How to foster a positive company culture that prioritizes learning, transparency, and employee satisfaction.