Tony McKenna is a skilled, practical and pragmatic Senior Human Resource Manager who has a track record for “getting things done”. This year Tony has been leading the development and implementation of a new performance management process for Mainstream New Zealand. In this episode he helps us understand how performance management helps business to lead on continuous improvement, change its culture to more performance focussed, and enhance management effectiveness and efficiencies. Tony explains why enhancing performance management was a priority for Mainstream and the steps he has taken to ensure that the change to a focus on performance outcomes is effective and what his future plans for how his HR team can best support the business.