In this episode of Medicubes, hosts Chris and Riwka are joined by Danielle Bancroft, Chief Product Officer at Best Practice Software and a practising pharmacist. Her role in Best Practice involves strategic leadership, understanding customer needs, and balancing these with regulatory requirements. They explore the innovations in healthcare technology, data security, and the evolving role of technology in patient care.

Key Points:

• Cloud Investment and Cybersecurity: Danielle highlights the importance of robust cloud capabilities and cybersecurity to protect patient data in light of recent data breaches in Australia.
• Proactive Healthcare: The shift towards proactive healthcare, facilitated by biometric data and wearables, enables preventive care and active patient health management.
• Future of GP Interactions: The need for an omnichannel approach and data analytics to meet diverse patient needs and prevent other industries from filling the gap.
• Telehealth and Technology Enablers: The expanded role of telehealth and the convenience of tools like Best Practice Mobile, which enhances clinician efficiency.
• Government Regulations and Change Management: Danielle discusses adapting to legislative changes, maintaining government communication, and educating users about software updates.
• Cybersecurity and AI in Healthcare: Ongoing cybersecurity training and evaluating software vendors are crucial. They also discussed AI advancements in automating tasks like clinical notes.

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Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

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