What is empathy in action? Our guest on the Problem Solved Podcast is an expert in the topic. Sharon Steed, an international keynote speaker, author and founder of Communilogue, a corporate empathy and communications consultancy, is a subject matter expert on empathy. Empathy is key in decision-making because to truly solve our problems we need to include other people and perspectives for holistic problem solving.

In this episode, listeners will learn:

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Sharon’s bio:

Sharon Steed is an international keynote speaker, author and founder of Communilogue, a corporate empathy and communications consultancy. Sharon is a subject matter expert on empathy at work. She has spoken at companies and conferences from various industries in 18 countries spanning four continents on improving team communication and collaboration through engaging empathy; vulnerability as a professional asset; and has given a TEDx talk on empowering insecurities.

A lifelong stutterer, she uses her speech impediment to both teach what empathy is and inspire audiences to engage in empathy actions daily. An author and course instructor for O’Reilly Media, Inc., her eBook “Empathy at Work” is available in the O’Reilly library. Sharon’s course “Communicating With Empathy” has over 800,000 views and is available on LinkedIn

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