Digital Download with Paul Sutton

Problems with Public Relations [S5 E4]


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The public relations industry has a love/hate relationship with the public relations industry. Its own biggest supporter and yet its own biggest critic, the cyclical nature of many of the debates drives some of those who’ve worked within it for many years to distraction.

One of those people is Rax Lakhani, a communications consultant with nearly two decades’ experience working with big name brands. In this episode of the Digital Download Podcast, Rax voices some of his growing frustrations with the industry he loves, from meaningless awards schemes to outdated agency models to poor training and development opportunities for those entering the industry.

Here’s what is discussed in this episode:

  • Whether the passion has gone from PR
  • Whether the industry is suffering from lack of effective leadership
  • Whether awards schemes celebrate mediocrity and mean little
  • How awards schemes are biased towards large agencies and not necessarily the best work
  • How agency models have failed to evolve with client demands
  • Why new industries are stealing PR’s lunch
  • Why PR doesn’t understand the value of consumer demand and Google searches
  • Whether young people are leaving the industry due to lack of interest and evolution
  • Why Google is the start point of everything when it comes to product and service discovery
  • Why the PR/SEO link should be gold for the industry, but isn’t
  • Why there is such confusion around digital terminology
  • Why agency structures discourage digital skills and junior staff
  • How public relations is misaligned with out behaviour
  • What to do Next

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    Digital Download with Paul SuttonBy Paul Sutton, Digital Marketing Consultant

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