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What happens when you are told to come up with the policy plan to safely get your call center back onsite in your brick and mortar facility?  This episode of "Advice from a Call Center Geek!" will hopefully be able to help you.

In episode 98, entitled,  "Procedures to Move Your Call Center Back Into the Office",  we take a look at our personal case study of how we are planning on bringing back 250 associates safety in-house for a financial services' client that need a secure brick and mortar facility to operate.

We talk about procedures for coming to work, traffic flow, distancing, getting nuanced with break times, and having a safety coordinator for each shift.

If you are planning to have your call center back onsite, this episode will hopefully add a lot of value to your planning.

Blog Post Link:
https://expiviausa.com/procedures-tips-to-move-your-call-center-back-into-the-office/

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 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

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Watch us: Advice from a Call Center Geek Youtube Channel