In this episode of Process That, hosts Toby and Chris delve into the intricacies of 'accountability gaps' within process debt and explore the challenges of the Scrum methodology. They candidly discuss the frustrations tied to tasks that lack accountability, the persistence of outdated processes, and the importance of aligning teams for efficiency. By examining both home and work scenarios, the hosts highlight the importance of effective communication, shared ownership, and the role of meetings in fostering accountability. Tune in for practical insights on improving process clarity, responsibility and transforming business practices.

00:00 Welcome Back to the Podcast!

00:36 Introducing Accountability Gaps

01:13 Practical Examples of Process Debt

01:46 The Frustration of Accountability Gaps

02:14 Pandora's Processes and Accountability

03:50 The Challenge of Household Chores

05:22 Micro Mutinies and Boundaries

05:44 The Accountability Gap in Business

06:03 Authority and Accountability in the Workplace

06:56 Challenges of Managing Tasks and Processes

07:40 The Role of Scrum in Business

08:17 The Importance of Meetings and Communication

09:09 Process and Relationship Maintenance

10:15 Concluding Thoughts and Sign-Off