Recurrent problems often suggest some deeper issues. In this episode, Claire Simon, a process management expert at Typhoon Consulting, discussed a very simple but powerful tool in process improvement, called 5 why's tool, to show you how to find out the root cause of the issue.

Process Management - The 5 Whys Tool

Following the trends in perpetuity. 

TyphoonTalks is a podcast that analyzes current and emerging business trends and themes. Hosted by Typhoon's staff, the podcasts share insights gained by the firm's consultants during client engagements in the Financial Services; Energy & Utilities; Health & Life Sciences; Telecommunications, Media and Technology; and Retail, Leisure & Transportation sectors.

Typhoon's activities in the market identify trends that, when exploited, allow firms to create a strong, sustainable competitive advantage. For incumbent players, failing to recognize and exploit these emergent themes can have a major impact on their market share, profitability and in some cases, the future of the business. No CEO wants to see their firm suffer from its own 'Kodak moment'.  

The views expressed in these podcasts are not necessarily the views of Typhoon Consulting, Typhoon Capital, Typhoon Research or any other Typhoon Group company.

Business

Following the trends in perpetuity. TyphoonTalks is a podcast that analyzes current and emerging business trends and themes. Hosted by Typhoon's staff, the podcasts share insights gained by the firm's consultants during client engagements in the Financial Services; Energy & Utilities; Health & Life Sciences; Telecommunications, Media and Technology; and Retail, Leisure & Transportation sectors. Typhoon's activities in the market identify trends that, when exploited, allow firms to create a strong, sustainable competitive advantage. For incumbent players, failing to recognize and exploit these emergent themes can have a major impact on their market share, profitability and in some cases, the future of the business. No CEO wants to see their firm suffer from its own 'Kodak moment'. The views expressed in these podcasts are not necessarily the views of Typhoon Consulting, Typhoon Capital, Typhoon Research or any other Typhoon Group company.

Following the trends in perpetuity. 

TyphoonTalks is a podcast that analyzes current and emerging business trends and themes. Hosted by Typhoon's staff, the podcasts share insights gained by the firm's consultants during client engagements in the Financial Services; Energy &amp; Utilities; Health &amp; Life Sciences; Telecommunications, Media and Technology; and Retail, Leisure &amp; Transportation sectors.

Typhoon's activities in the market identify trends that, when exploited, allow firms to create a strong, sustainable competitive advantage. For incumbent players, failing to recognize and exploit these emergent themes can have a major impact on their market share, profitability and in some cases, the future of the business. No CEO wants to see their firm suffer from its own 'Kodak moment'.  

The views expressed in these podcasts are not necessarily the views of Typhoon Consulting, Typhoon Capital, Typhoon Research or any other Typhoon Group company.

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Process Management - The 5 Whys Tool

Process Management - The 5 Whys Tool