Business Owners Tell All

Process Over Breakthroughs: Building a Business in Cutting-Edge Science


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In this episode of Business Owner Tell All: What It Takes host Jamie Seeker sits down with Dr. Connor Glass, Founder & CEO of Phantom Neuro, based in Austin, Texas. Connor shares his journey from aspiring military officer to medical researcher to startup founder, ultimately creating a neurotechnology company that’s revolutionizing how prosthetics connect with the human body.

With Phantom Neuro’s recent $19 million Series A raise, Connor opens up about the strategies, pivots, and process decisions behind building a company at the cutting edge of science. From learning to “translate science into business” to choosing the right partners and investors, Connor tells all about what it really takes to survive and thrive in deep tech entrepreneurship.

📌 Show NotesTopics We Covered:
  • The Origin Story: From ROTC to Johns Hopkins research to founding Phantom Neuro.
  • From Lab to Market: The difference between academic “proof of concept” and a real business model.
  • Process vs. Passion: How Connor balances chaotic startup life with regulatory demands.
  • Building the Right Circle: The role of family, friends, and strategic advisors in shaping his path.
  • Fundraising & Strategy: Lessons from raising nearly $30M in venture capital.
  • Partnerships & Credibility: Why aligning with organizations like Ottobock and Johns Hopkins was crucial.
  • Process Management: How Phantom Neuro thrives in the chaos by prioritizing people and adaptability.
  • The Founder Mindset: Why survival and relentless belief are the essence of entrepreneurship.

💡 Memorable Quotes
  • “What we were really seeing in those flashy YouTube videos was proof of concept, not commercial reality. Creating a product takes an entirely different mindset.”
  • “So much amazing innovation just sits on the shelf in academia because nobody takes the risk to commercialize it.”
  • “At the end of the day, it’s just sheer grit, trial and error, and waiting for something good to happen—getting a whole lot of no’s before you get a single yes.”
  • “Neurotech is hard to explain—you can’t just give someone a slice of bread like my brother did with his startup.”
  • “You are who you surround yourself with. I’ve abided by that fully in building this company.”
  • “Wherever there’s red tape and process, I try to optimize it to keep the company alive while still pushing forward.”
  • “What it takes is a relentless belief in what you’re doing—a desire to rather die than not succeed.”
  • “There’s no playbook. It’s about staying alive long enough for something good to happen.”
  • “In order to survive, you have to sprint faster toward death.” (quote from his rocket-founder friend that Connor lives by)

✨ Key Takeaways for Listeners
  • Transitioning from research to entrepreneurship requires shifting mindset from academic validation to scalable business.
  • Early processes should focus less on rigid operations and more on surrounding yourself with aligned people.
  • In highly regulated industries, strategy means navigating process without being crushed by it—relationships matter as much as rules.
  • Success in startups often comes down to grit, resilience, and embracing chaos rather than perfect plans.
  • Investors and partners buy into the vision and founder as much as the product.

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Business Owners Tell AllBy Jamie Seeker

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