Processes & Procedures – Is work chaos? An unorganized, frustrating experience with unclear expectations or people not ‘doing what they should’? If yes, you need processes and procedures. Disengage from thinking they are restrictive constraints but rather the key to running a well-oiled stress free, quality generating machine. In this episode learn the why’s - why do we have them, why do we want them, how are they created and clues that indicate they are needed. Both employers and employees will get some big takeaways in this episode.