In this episode of NUS-ISS Ignite, jointly presented with the Singapore Computer Society (SCS), we explore how product management and product-centric thinking are transforming organisations and shaping the digital workplace.

Hosting this discussion are Girish Khanna, a committee member from the Product Management Group at the Singapore Computer Society, and Felicitas Seah from the Digital Products & Platforms Practice at NUS-ISS. They are joined by special guest Sally Wong, Product Lead, RSAF (Pixel)/ Govtech, an experienced product manager whose career spans digital transformation in sectors such as agriculture, supply chain, insurance, technology, and consumer platforms.

Key topics covered include:

• What's driving the shift towards product-centric thinking across organisations

• How organisations make the leap into product thinking

• The intersection of desirability, feasibility, and viability as core product dimensions

• Leadership's role in breaking down silos, setting direction, and creating psychological safety

• The balance between user-centricity and organisational change management

• Managing challenges such as resistance, cultural shifts, and slow mindset changes

• Harnessing AI and technology for faster and more iterative product innovation

• The importance of empathy and beginning with the user's pain points

Whether you're an established leader or just starting out in product management, this episode is packed with insights and practical advice to help you thrive in a rapidly evolving landscape.

Tune in to hear how organisations—and individuals—can embrace product thinking, nurture collaboration, and build future-ready teams one small step at a time.

For more information on Product Management and Digital Practice courses, please visit our website HERE.

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