So let’s talk about email for just a moment.  If you are like me, you get a ton of the stuff. In all honesty, most of  it is junk and I just end up deleting it even before I read it.  

However, there are those one or two emails that just happen to catch my eye.  I’m in the market for something and that email seems to be talking  about what I know that I’m looking for. When this happens, and it  doesn’t happen very often, I will open and, gasp!, read the email. 

It  turns out that retail product managers are currently not doing a very  good job of getting me to open the emails that they send me. What’s up?