In this episode of the Product Opscast, Graham Reed and Antonia Landi are joined by Malte Scholz, co-founder and CPO of AirFocus, to discuss the intricacies of product operations & digital transformation in traditional organisations, and the challenges of change management. We explore the importance of leadership in product management, the role of tooling in facilitating transformation, and the balance between building and buying tools. Malte shares insights on how to navigate the uncomfortable middle of change and the entrepreneurial mindset needed for product leaders

Highlights:

* The majority of companies are not digital natives and need to adapt.

* Product ops is often not where organisations start their digital transformation.

* Empathy and understanding the context are crucial in product management.

* Change management is often uncomfortable and requires strong leadership.

* Tools should facilitate, not dictate, how teams work.

* Communication is key to effective leadership in product management.

* A sense of urgency is essential for successful transformation.

* Less is often more when it comes to tools and processes.

* Entrepreneurial thinking is vital for product leaders.

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